What is PEGA?

Pega systems Inc is the Master software for operational excellence and customer engagement. It designs software for Business process management (BPM), Digital process automation and customer relationship management (CRM).

Alan Trefler is the founder of the Pegasystems. He founded it in 1983 in Massachusetts USA. At that time, he developed a computer system that can play chess. After that, he focused more on offering case management for companies like American Express.

Alan Trefler’s main aim is to develop a system that solves tough business problems into simple. Simultaneously a software that masters how, business people need their work to do.

And become a public company in 1996, started trading in NASDAQ with Pega symbol. In 2013 it hired cloud technology. It invested in network operations in North America and in India also it made a path for cloud services. Recently it acquired Bangalore Company Mesh-labs, text mining and analytics software startup

1. Pega Certifications:

CSA – System architect.                         

CSSA – Senior system architect.             

CLSA – Lead System Architect.

CRSA – Robotics system architect.

CUIS – UI Specialist.

CPDC – Decisioning Consultant.

CPMC – Marketing Consultant.

2. Pega Business Role Certifications:

PCBA – Business Architect.

CPMC – Marketing Consultant.

CPDC – Decisioning Consultant.

PCDS – Data Scientist.

3. Why we have to choose Pega?

No code and High speed, Pega tool itself writes your software and shows the path to your way. When you deal with a customer project and if you don’t know your customers. So you may try to get the data from the combined customer databases.

You may try to see some customer databases as well. So to decrease your work, it is delivering AI capabilities from many years by Pega BPM customer hub. It is a centralized one and shows you the power of machine learning, predictive analytics.

Real-time decision making is done on customer data systems and some updates like orchestrating engagement on many customer Interactive channels.

4. Production for Technical and Non-technical techies:

Generally, When software is designed with programming concepts, only persons who know coding can design software. With the help of Pega 7 business models, operation experts, CX leaders, sellers, marketers can design the software that they need and get productivity on the business.

Subsequently, they have to process the latest type of work, that draws the life cycle, that needs a 1:1 marketing ratio for your decision techniques. Designing systems at the enterprise level will take it to IT expertise.

Pega stock shows Developers the tools that they need to architect Business applications. And as well as they handle integrations and DevOps. We make use of AI to get the best performances.

In the same fashion, it helps IT companies to empower their Business partners to take combined ownership for their best applications. As an illustration, you get applications that better work with IT companies and business.

I have covered a lot of things in our what is Pega blog, in upcoming days I will share more topics about Pega.